Learn More about Buildly

How to save a page or edit on the page?

We aim to make content editing straightforward and user-friendly. Simply click "Save Changes" to edit content in a column. However, any additions or deletions of columns will be saved automatically.

Can I add my Own Domain ?

To add your own domain, you need to be on a monthly payment plan. This plan offers enhanced features, more templates, and integrations like WooCommerce.

Need Help setting up your Store?

At buildly we can help, Just Create a Ticket on your Dashboard and on Description, add your Subdomain of choice and please make sure is short Example: myshop.webbuildlynz.site Our Team will set your Account on a Free Plan with your Subdomain of choice. we can take 3 hours to reply and set up your Store, if you don't want to wait, just request a store and wait for Approval.

Custom Domain is not Loading from Dashboard ?

Please be aware if your store switch to a custom domain you need to login to your site from your custom domain Example: yourdomain.com/admin

How to recover my account?

Please contact our support team and they will restore your account

How much does it cost to integrate a payment gateway?

Payment gateway fees depend on the provider. Each payment gateway sets its own pricing, and fee structures vary. There are no fees to integrate a payment gateway with Buildy.

What are the types of payment gateways?

There are two types of payment gateways: Hosted: The payment gateway takes customers off your site to the payment gateway page. Once payment has been made, the gateway redirects them back to your site to the appropriate step in the checkout process. Hosted payment gateways are also called redirect payment gateways. Self-hosted: Merchants collect payment information from customers on their site and send that data to the third-party payment gateway in the backend. The payment processing happens off-site - Cash on Delivery.

Why do I need a payment gateway?

You need a payment gateway in order to securely accept credit and debit card payments from your customers, both online and in person. The payment gateway ensures payment data is securely transmitted from the customer to the merchant, protecting all entities involved.

What is a payment gateway?

A payment gateway is a mechanism that communicates transaction information between the customer and the merchant. Payment gateways enable the capability for credit card and digital payment processing. Online payment gateways are cloud-based software while in person retail gateway's are often included in POS systems.

How to can allow my Customers to track orders ?

Please go to your menu on your Dashboard Appearance Settings -> Menu Manage and on your menu add Custom Links -> and paste yourdomain/shop/order-track or yourdomain.webbuildernz.site/shop/order-track

Example to connect your custom domain to our store

Type Host Value TTL
CNAME Record www Our Domain Automatic
CNAME Record @ Our Domain Automatic
Use this if you are using clouldflare ( Please don't use it if you are not using clouldflare )
A Record @ Our IP Address Automatic
You can Find our IP Address on your Dashboard

How does it work?

2. Choose shop name

Enter your shop name and choose your shop url.

3. Decorate your shop & It’s ready

Configure your shop from shop admin panel, login admin panel using one click login system